Feature Highlights
Get a second chance with unhappy customers
A simple system to proactively collect and use feedback from all of your customers.
- Activate happy customers to share the good word where it matters
- Reach unhappy customers before they bad-mouth your business
- Give your team the time and intel to turn a negative customer experience around
A single “Command Center” for all of your customer reviews
Wrangle local reviews into an addressable marketing channel with a complete solution.
- Acquire, manage and use customer reviews from around the Web
- Cover all of the third-party publishers that matter
- Don’t be held hostage: Build reputation and visibility on the websites and listings you own
Automate multi-channel review request campaigns
This is the most effective and flexible review acquisition system, whether you have one business location or a thousand.
- Email and text campaigns
- Easily upload contacts and schedule campaigns
- Deliver a personalized, localized campaigns at any scale
Stream your best reviews to your website and social media profiles
We’ll collect all of your reviews in one place and let you selectively share them to your website via a simple copy/paste embed code.
- Automatically display the latest and greatest reviews of your business to prospective customers and increase conversions
- Selectively show/hide and edit review snippets so that you’re always in control of the content you publish
- Select from a variety of different layouts to display your reviews! From a simple list to a multi-column grid to a rotating slider.
Reporting and Alerts Keep You On Top of Reviews
Track trends, identify high- or low-performers, and receive alerts of new reviews anywhere on the Web.
Mobile-Ready So Reviewers Can Use Any Device
We've optimized the review funnel to get customers sharing exactly when and where you reach them.
Manage Unlimited Locations
Handle an unlimited number of locations/businesses with just one registered account.